Knowledge Base / Help Center

Support Center

Enabling the 360°/VR Player

Last Updated: May 17, 2016 09:13AM MDT

Encoding recommendations for: 360°/VR videos.
Format: MP4
Width: 1024 to 2046
Height: Variable
Audio Codec: AAC
Bit Rate: 5,000kbps - 10,000kbps

360° Video Compatibility:
Monoscopic 360°
Stereoscopic 360° - plays in monoscopic

Enabling the 360° Video Player
Media Library
To enable the 360°/VR Player, upload a 360° video and locate it in the Media Library. Click the thumbnail to launch the preview then change the 360°/VR Player status to Active.

To enable the 360°/VR Player upload a 360° video to a project folder. Click the video title within the folder tree, then click the pencil icon and select “Edit Information”. Switch the 360°/VR Player status to Active.

Keyboard Controls
When using keyboard controls to navigate a 360°/VR video make sure the mouse cursor is over the video canvas. Use the arrow keys on the keyboard to pan up, down, left, or right. Zoom in or out using the scroll or mouse wheel.

System Compatibility
360° Videos are supported in the current versions of Chrome, Firefox, Safari, Edge, Opera, Vivaldi (With WebGL enabled).

Note: Internet Explorer does not support 360°/VR video.

Operating Systems:
360° Videos are supported in Mac OS/X, Windows, Android and iOS for iPad.

Note: iOS for iPhones currently do no support 360° videos natively. The Simian Now app will support iOS iPhone 360°/VR videos in the very near future.

Contact Us
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found